Gelmatic Giotto 21

The Gelmatic Giotto 21 is a twin-flavour countertop machine that serves two flavours plus a mix (2 + 1) of express gelato, soft serve or frozen yoghurt. It produces up to 24 kg per hour and serves up to 8 x 100 g portions per minute (PM version; 7 on the GR), in gravity-fed (GR) or piston pump-fed (PM) versions.

Express gelato for cafés. Giotto is Gelmatic’s express gelato range: the ideal choice for cafés, coffee shops, restaurants and dessert bars that want fresh, gelato-quality desserts on tap from a compact countertop machine. Looking for a dedicated frozen yoghurt machine? See the Gelmatic BC, BV, HC and MV Easy series on our frozen yoghurt page.

It runs on natural R290 refrigerant, is managed entirely from the front with bottom-to-top airflow, and is controlled from a 7-inch INCODIS 3.0 touchscreen. Heat Treatment and GCare Connect remote connectivity are standard, in white, red or black.

Key specifications

• Flavours: 2 + 1 mix
• Feed system: Gravity-fed (GR) or piston pump-fed (PM)
• Hourly production: Up to 24 kg/h
• Servings per minute: Up to 7 x 100 g (GR) / 8 x 100 g (PM), recovery time 75 seconds
• Single dispensing quantity: 650 g (GR) / 600 g (PM), recovery time 70 seconds
• Hoppers: 6.5 L per flavour (GR) / 6 L per flavour (PM), refrigerated, with level sensor
• Cylinders: 1.5 L per flavour
• Dimensions (H x W x D): 799 x 540 x 785 mm
• Weight: 135 kg (GR) / 145 kg (PM)
• Power supply: 3500 W, single phase, 220–240 V, 50 Hz
• Cooling: Air-cooled, 1 compressor
• Refrigerant: R290 (natural refrigerant)
• Control system: INCODIS 3.0, 7-inch touchscreen
• Colours: White, red or black
• Products: Express gelato, soft serve and frozen yoghurt

↑ Back to top

Gelmatic technology in the Giotto 21

Control, consistency and performance (2)

• Level sensor: warns when the mix is running low, showing the portions remaining.
• Natural refrigerant R290: a natural gas with almost zero environmental impact.

Programs and recipes (1)

• Self-closing handle and self-service mode: lets customers serve themselves safely while the screen shows your images and videos.

Hygiene, cleaning and food safety (1)

• Heat Treatment: standard across the Giotto range, reducing cleaning frequency while maintaining microbiological safety.

Build, design and convenience (7)

• INCODIS 3.0: a 7-inch touchscreen with built-in video tutorials that guide staff through every procedure.
• Full front management: air flows from the bottom up, so no ventilation space is needed around the machine.
• Silent operation: designed to sit comfortably at a front-of-house counter.
• GCare Connect: remote connectivity lets you read machine data and operate it from a distance.
• Magnetic-drive hopper agitator: keeps the mix uniform and at a constant temperature.
• Removable nozzles: available in different shapes to present each serve the way you want.
• Portion counter: keeps count of every serve dispensed.

↑ Back to top

Gelmatic technology up close

How the Gelmatic Giotto 21 works, in images from Gelmatic in Italy.

GTECH INCODIS 3.0

Gelmatic's most advanced control system: a 7-inch touchscreen with intuitive icons and a choice of language. It anticipates problems, tells staff the right action to take, and includes a multimedia library of user tutorials.

Four recipes, one tap

One tap on the touchscreen selects one of four pre-configured recipes, and the machine can adjust viscosity, serving temperature and overrun to suit each product.

Heat Treatment (GTECH HT)

The Heat Treatment cycle raises the mix to 65 °C, holds it for 30 minutes, then brings it back down to 4 °C. You clean less often while the product stays microbiologically safe.

Bottom-to-top airflow

Air enters at the bottom and leaves at the top, so no ventilation space is needed around the machine and it can sit flush beside other equipment.

Compact and easy to position

Designed to fit into almost any location, with the refrigerated hopper and every daily task managed from the front.

GCARE Connect

Remote access to the machine from a smartphone, tablet or computer. Technicians can check how it is running as though they were standing in front of it, for faster troubleshooting.

Gravity-fed (GR)

A metering valve lets mix and air flow into the freezing cylinder by gravity: simple and immediate, works with any mix, even one with small fruit pieces, and has only a few parts to clean.

Or piston pump-fed (PM)

The PM version uses a piston pump to raise productivity and allow higher overrun, especially with milk-based flavours.

Who is the Giotto 21 for?

The Giotto 21 is for venues that want two flavours and a mix from a 540 mm wide countertop machine, with the full Giotto technology package.

• Gelato and dessert bars
• Cafés and coffee shops
• Frozen yoghurt shops
• Kiosks and urban venues

↑ Back to top

See the Gelmatic Giotto 21 in action

Giotto 21: more performance, more flavour (Gelmatic)

Giotto range: the ultimate soft serve experience (Gelmatic)

Giotto guided cleaning and priming (Gelmatic)

↑ Back to top

What to serve from your Gelmatic Giotto 21

Majors Group supplies everything you need to run it: frozen yoghurt premix, soft serve mix, açaí mix, Rubicone flavours, toppings, cups and spoons, plus hands-on training.

Frozen yoghurt premix

Rubicone froyo mixes: classic, low fat, vegan and flavoured.

• Softyogurt Vegan
• Yogasoft Mild
• Softyogurt Ginger Lemon

All frozen yoghurt mixes →

Soft serve mix

Creamy and fruit soft serve bases: just add water or milk.

• Black Vanilla
• Chocolate Extra Black
• Yuzu

All soft serve mixes →

Açaí mix

Serve smooth açaí soft serve straight from the machine.

• Acai
• Acai Paste

All açaí ingredients → · Açaí machines →

Flavours

Rubicone classic and fruit pastes to flavour any base.

• Salted Caramel
• Pistachio Pure Gold
• Hazelnut Toasted N

Classic pastes → · Fruit pastes →

Toppings

Sauces, crocks and glitters to finish every serve.

• White Chocolate sauce
• Coffee Crisp Crock
• Strawberry Sugar Free sauce

All toppings →

Crumbles

Crunchy crumbles for texture on cups, cones and bowls.

• Crumble White Dry
• Crumble Pistachio Dry
• Crumble Raspberry Dry

All crumbles →

Cups

Gelato, frozen yoghurt and drink cups for every serve size.

• I Love Gelato Cup 3oz
• 12oz White Drink Cup
• 8oz White Drink Cup

All cups → · Gelato cups →

Spoons

Paper spoons for gelato, frozen yoghurt and açaí.

• Gelato Paper Spoons
• White Frozen Yoghurt Paper Spoons
• Acai Spoons

All spoons →

Training

Hands-on soft serve and gelato courses with Carpigiani Gelato University.

• Central Kitchen of Artisan Gelato: Options and Guidance
• Gelato with no added sugars
• Basic Gelato Course

Gelato University →

Why buy your Gelmatic Giotto 21 from Majors Group?

• Official New Zealand importer: Majors Group is the official New Zealand importer of premium Italian brands
• Free demonstration: see the Giotto 21 in action at each Majors Group showroom before you buy
• Set-up and menu development: machine set-up, soft serve recipe and menu development for your venue
• One-on-one Gelmatic training: hands-on training so your team can run, clean and serve with confidence
• Local teams: advice and support from our Auckland and Christchurch teams

Call 0508 625 677 or send us an enquiry for a quote on the Gelmatic Giotto 21.