The Gelmatic Giotto 11 is a single-flavour countertop machine for express gelato, soft serve and frozen yoghurt, just 300 mm wide for venues where bench space is tight. It produces up to 18 kg per hour and serves up to 5 x 100 g portions in 60 seconds, in a choice of gravity-fed (GR) or piston pump-fed (PM) versions.
Express gelato for cafés. Giotto is Gelmatic’s express gelato range: the ideal choice for cafés, coffee shops, restaurants and dessert bars that want fresh, gelato-quality desserts on tap from a compact countertop machine. Looking for a dedicated frozen yoghurt machine? See the Gelmatic BC, BV, HC and MV Easy series on our frozen yoghurt page.
Air flows from the bottom up so no side clearance is needed, and the 7-inch INCODIS 3.0 touchscreen, Heat Treatment and Smart Hygiene Control make daily operation simple. Available in black, white or red.
Key specifications
- Flavours: 1
- Feed system: Gravity-fed (GR) or piston pump-fed (PM)
- Hourly production: Up to 18 kg/h
- Servings per minute: Max 5 x 100 g; recovery time 75 seconds (GR) / 70 seconds (PM)
- Single dispensing quantity: Max 500 g, recovery time 85 seconds
- Hopper: 6.5 L (GR) / 6 L (PM), refrigerated, with mixer and level sensor
- Cylinder: 1.5 L
- Dimensions (H x W x D): 780 x 300 x 764 mm
- Weight: 84 kg (GR) / 88–89 kg (PM)
- Power supply: 2500 W, single phase, 50–60 Hz
- Cooling: Air condensation, 1 hermetic compressor
- Refrigerant: R454C
- Control system: GTECH Controller with INCODIS 3.0, 7-inch touchscreen
- Colours: Black, white or red
- Products: Express gelato, soft serve and frozen yoghurt
Gelmatic technology in the Giotto 11
Control, consistency and performance (3)
- GTECH Controller with INCODIS 3.0: a 7-inch touchscreen with built-in step-by-step video tutorials, and you can upload your own videos to play as promotions or screen savers.
- Hopper mixer and level sensor: keeps the mix uniform and at a constant temperature, and warns you before it runs out.
- Remote control via WiFi (GCare Connect): monitor and operate the machine remotely through the GTECH reporting network.
Programs and recipes (1)
- Self-closing handle and self-service mode: lets customers serve themselves safely while the screen shows your images and videos.
Hygiene, cleaning and food safety (2)
- Heat Treatment: gently warms the mix to kill bacteria and keep product fresh longer, reducing cleaning frequency while maintaining microbiological safety.
- Smart Hygiene Control: monitors hygiene conditions, pauses production if needed and runs a cleaning cycle before resuming.
Build, design and convenience (5)
- Smart airflow design: air flows from the bottom up, so no ventilation space is needed around the machine.
- Quiet operation: designed to sit comfortably at a front-of-house counter.
- Removable nozzle: quick to take off for cleaning.
- Smart notifications: maintenance, general and hopper-level alerts.
- Portion counter: keeps count of every serve dispensed.
Gelmatic technology up close
How the Gelmatic Giotto 11 works, in images from Gelmatic in Italy.
Gravity-fed (GR)
A metering valve lets mix and air flow into the freezing cylinder by gravity: simple and immediate, works with any mix, even one with small fruit pieces, and has only a few parts to clean.
Or piston pump-fed (PM)
The PM version uses a piston pump to raise productivity and allow higher overrun, especially with milk-based flavours.
Who is the Giotto 11 for?
With its 300 mm wide footprint and no need for side ventilation, the Giotto 11 is made for businesses with limited space that still want premium express gelato.
- Cafés and coffee shops
- Kiosks and urban venues
- Food trucks
- Gelato and dessert bars
See the Gelmatic Giotto 11 in action
Giotto 11: perfect soft serve, compact design
Giotto range: the ultimate soft serve experience (Gelmatic)
Giotto guided cleaning and priming (Gelmatic)
What to serve from your Gelmatic Giotto 11
Majors Group supplies everything you need to run it: frozen yoghurt premix, soft serve mix, açaí mix, Rubicone flavours, toppings, cups and spoons, plus hands-on training.
Why buy your Gelmatic Giotto 11 from Majors Group?
- Official New Zealand importer: Majors Group is the official New Zealand importer of premium Italian brands
- Free demonstration: see the Giotto 11 in action at each Majors Group showroom before you buy
- Set-up and menu development: machine set-up, soft serve recipe and menu development for your venue
- One-on-one Gelmatic training: hands-on training so your team can run, clean and serve with confidence
- Local teams: advice and support from our Auckland and Christchurch teams
Call 0508 625 677 or send us an enquiry for a quote on the Gelmatic Giotto 11.
Gelmatic training and new Rubicone flavours
Keep your soft serve menu fresh and your team confident with one-on-one monthly training from our specialists.
- Gelmatic machine training
- Soft serve recipe development
- New Rubicone flavours to try on your menu
- One-on-one monthly training sessions
Book now or call 0508 625 677
Trade in your machine and upgrade to the Gelmatic Giotto 11
Is your current machine holding your business back? Trade it in and put its value towards a new Gelmatic Giotto 11. Upgrading is a chance to increase output, refresh your menu with new products and programs, and run a more reliable machine for years to come.
- Trade-in valuation of your existing gelato, soft serve or frozen dessert machine
- Put the value towards the Gelmatic Giotto 11
- Flexible finance to spread the cost of the upgrade
- Installation, one-on-one training and recipe support on your new machine
Machine consumables and service
Consumable parts wear with every day of production. Replacing them on schedule keeps your Gelmatic Giotto 11 running efficiently, protects product quality and helps prevent costly breakdowns. Contact our service team today to keep and improve your machine’s efficiency.
- Genuine Gelmatic consumable parts, such as scrapers, gaskets and O-rings
- Preventive maintenance to keep your machine at its best
- Repairs and servicing by our trained technicians
- Advice on cleaning and daily care for your model
Contact service today or call our service line 0508 625 677
















































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